Für eine maximale Anlagenverfügbarkeit

Vor-Ort-Service

With our on-site service, we are right where you need us – worldwide and with maximum flexibility. From installation and commissioning to maintenance, repairs, and emergency support, our experienced service technicians provide fast and professional assistance directly at your facility. We ensure smooth coordination and expert execution so that your production runs reliably and efficiently at all times.

 
 
 
 
 
 
 
 

Our Services at a Glance:

  • Installation & Commissioning – Professional assembly, alignment, and optimization of your systems
  • Maintenance & Inspections – Increased system availability through regular checks
  • Diagnostics & Fault Analysis – Mechanical and electrical monitoring for early detection of condition changes
  • Emergency Support – Fast assistance in case of malfunctions
  • Training & Consulting – Product-specific training and expert advice
 
 

With our global network, rapid response times, and centralized service coordination from Dresden, we ensure that your systems operate reliably at all times. Choose VEM – your partner for high-performance drive solutions!

Professional System Installation

  • Completion and assembly
  • Alignment
  • Supervision of installation

System Commissioning & Initial Setup

  • Support during Site Acceptance Testing (SAT)
  • Fault correction and process optimization for reliable performance
  • Fine-tuning of systems for peak efficiency

On-Site Service

  • Preventive maintenance and inspections to maximize service life
  • Overhauls and repairs to restore full functionality

Fault Diagnostics & System Condition Monitoring

  • Mechanical diagnostics for analyzing stress and wear
  • Electrical diagnostics to ensure safe operation
  • Machine audits, diagnostics, and non-destructive testing for early fault detection

24/7 Emergency Assistance

  • Fast assistance in the event of mechanical or electrical failures
  • Immediate response enabled by our global service network

Technical Consulting & Product Training

  • Staff training to ensure efficient and safe system operation
  • On-site supervision and oversight for highest quality assurance
  • Consulting services for seamless system integration

Why Choose Us

  • Global service operations coordinated directly from Dresden
  • Rapid response for maximum equipment uptime

Installations and Commissioning

Installing, commissioning, repairing, and inspecting heavy industrial machinery requires extensive experience and a high level of sensitivity. The increasing complexity of machines and systems, the specific conditions on-site, and the pressure of tight deadlines can only be managed by seasoned professionals. Our field service team consistently meets these demands – worldwide.

Together with you, we develop detailed project workflows, deploy qualified personnel for assembly or supervision on-site, and provide engineering support throughout the entire commissioning process. Comprehensive reports and measurement protocols document the quality of the work performed and serve as a “fingerprint” of the machine’s condition.

 

Service Contact

We’re here to help!

Phone: +49 351 208 3237
Mail: service@vem-group.com